PRODUCT POLICY

Consumer Transparency

consumer transparency image

Consumer Transparency

Empowering Consumer Choice

Consumer choice is a cornerstone of the consumer packaged goods (CPG) industry, as it provides transparent information consumers want and need to make informed purchasing decisions about what they put in and, on their bodies, and use in their homes.

Arming consumers with the facts they need to make informed decisions about the food, beverage, household and personal care products they choose for their families is a long-time, ongoing priority for the makers of America’s most trusted food, beverage, personal care and household brands.

SmartLabel

The makers of America’s food, beverage, personal care and household brands also understand that some consumers want even more detailed information than can fit on the packaging. In 2015, the industry responded to consumer requests for more long-form product information and introduced SmartLabel®. This digital tool connects consumers with more than 100,000 food, beverage, personal care, household, pet care, dietary supplement and OTC products, empowering consumers to do a deep dive into everything from ingredient definitions to package recycling instructions. SmartLabel is a powerful, market-ready tool for consumers to get more detailed product information via an easy-to-use QR code (no downloading required!).

Facts Up Front

The food and beverage industry has worked in partnership with the U.S. Food and Drug Administration (FDA) for nearly 15 years to improve the accessibility of critical nutrition facts, promote nutrition literacy and help consumers achieve their unique dietary goals. Born out of this collaboration is Facts up Front (FUF).

Facts up Front is a voluntary industry-led consumer transparency initiative that delivers at-a-glance product nutrition information so consumers can quickly make informed choices. Pulled straight from the Nutrition Facts label, FUF labels display nutrients to encourage like potassium and fiber, as well as nutrients to limit, such as the number of calories and amount of saturated fat, sodium and added sugars, right on the front of the product in a clear, consistent format.

Research conducted on front of package nutrition labeling found that:

  • American adults find the Facts up Front (FUF) label helpful, trustworthy, and easy to use, particularly valuing its focus on calories, sugars, and sodium, and are more likely to identify and select healthier options when specific nutrients of concern are clearly called out.
  • Labels that highlight key nutrients are more effective at guiding healthier choices than generalized “healthy” symbols, reinforcing the FUF format as a more actionable and informative tool for nutrition decision-making.
  • While FOP labels, including FUF, improve awareness and product selection, their impact on overall population health or obesity rates is limited, as studies show that while healthier products may be chosen more often, purchases of less healthy items remain largely unchanged.

What We Do

Advocate for smart transparency policies by supporting legislative and regulatory solutions that enhance consumer education and build trust in the industry.

Champion consumer transparency and increase awareness of transparency tools such as SmartLabel and Facts up Front.

Position transparency as a core industry value with policymakers and stakeholders recognizing transparency as central to the CPG industry’s identity.

Related Resources

How New Research Spotlights the Importance of Facts up Front

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How New Research Spotlights the Importance of Facts up Front

In Case You Missed It: Georgetown Study Finds Front-of-Pack Warning Labels Don’t Lower Obesity Rates

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In Case You Missed It: Georgetown Study Finds Front-of-Pack Warning Labels Don’t Lower Obesity Rates

In the News: Consumer Brands VP of Product Policy Pens Op-Ed About How the Food & Beverage Industry Embraced Nutrition Labeling and Consumer Transparency

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In the News: Consumer Brands VP of Product Policy Pens Op-Ed About How the Food & Beverage Industry Embraced Nutrition Labeling and Consumer Transparency

In Case You Missed It: SmartLabel in USA Today’s Grocery Special Edition

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“Radical Transparency”: A Good Old Idea

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“Radical Transparency”: A Good Old Idea

Facts up Front™

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Facts up Front™

The Makers of America’s Food & Beverage Brands Commitment to Consumer Transparency on Nutrition

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The Makers of America’s Food & Beverage Brands Commitment to Consumer Transparency on Nutrition