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Reducing System Dwell Time Through Collaboration

When drivers sit idle during their deliveries, it’s a problem for them and the many Americans that rely on the CPG industry to get their products delivered safely and affordably. The Trading Partner Alliance, of which the Consumer Brands Association is a founding member, conducted a real-world pilot program to find the root causes of dwell time and discover innovative, collaborative solutions.

Ditching Dwell Time

• Improper load balancing can be fixed by flexible staffing and strict appointment scheduling that considers product type and complexity.
• Carrier arrival delays create a dwell time domino effect, increasing congestion.
• Granular data and robust reporting are critical for identifying bottlenecks.